Customer Service Representative - Elkhart
Alicks Home Medical Equipment Inc Alicks Home Medical Equipment Inc Elkhart, IN Elkhart, IN Full-time Full-time $17 an hour $17 an hour 2 days ago 2 days ago 2 days ago Because we careAt Alick's Home Medical Equipment this isn't just a slogan.
It's our guiding principle.
We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner.
We are looking for an experienced and outgoing Customer Service Representative/Equipment Collector with a positive attitude.
Responsibilities for a Customer Service Representative includes Customer Service Rep.
greets customers promptly and courteously.
Customer Service Rep.
remains professional and resourceful when assisting customers by telephone or in-person.
Customer Service Rep.
provides product and funding information to customers.
Customer Service Rep.
completes order intake by computer access and/or manual form.
Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.
Provide customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices.
A major duty of this CSR's day-to-day job will be to make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon.
Other duties as assigned.
Prior Medical Experience Preferred.
College Degree Preferred Job Type:
Full-time $17.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule:
8-hour shift Day shift Monday to Friday.
On call Weekend availability On call pay is paid out bi-weekly.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
It's our guiding principle.
We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner.
We are looking for an experienced and outgoing Customer Service Representative/Equipment Collector with a positive attitude.
Responsibilities for a Customer Service Representative includes Customer Service Rep.
greets customers promptly and courteously.
Customer Service Rep.
remains professional and resourceful when assisting customers by telephone or in-person.
Customer Service Rep.
provides product and funding information to customers.
Customer Service Rep.
completes order intake by computer access and/or manual form.
Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.
Provide customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices.
A major duty of this CSR's day-to-day job will be to make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon.
Other duties as assigned.
Prior Medical Experience Preferred.
College Degree Preferred Job Type:
Full-time $17.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule:
8-hour shift Day shift Monday to Friday.
On call Weekend availability On call pay is paid out bi-weekly.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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