Guest Service Representative
Fairfield Inn & Suites Elkhart Fairfield Inn & Suites Elkhart Elkhart, IN Elkhart, IN Part-time Part-time Up to $13.
50 an hour Up to $13.
50 an hour 1 day ago 1 day ago 1 day ago Responsibilities Perform all check-in and check-out tasks Maintain Front Desk & Lobby area clean during downtime Manage online and phone reservations Learn how to navigate FOSSE system to be able to check guests in and out/make reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Able to go above and beyond for every guests and when guests need anything Job Type:
Part-time Pay:
Up to $13.
50 per hour Expected hours:
16 - 32 per week Schedule:
8 hour shift Evening shift Night shift Overnight shift Work setting:
In-person
Experience:
Customer service:
1 year (Preferred) Shift availability:
Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour Up to $13.
50 an hour 1 day ago 1 day ago 1 day ago Responsibilities Perform all check-in and check-out tasks Maintain Front Desk & Lobby area clean during downtime Manage online and phone reservations Learn how to navigate FOSSE system to be able to check guests in and out/make reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Able to go above and beyond for every guests and when guests need anything Job Type:
Part-time Pay:
Up to $13.
50 per hour Expected hours:
16 - 32 per week Schedule:
8 hour shift Evening shift Night shift Overnight shift Work setting:
In-person
Experience:
Customer service:
1 year (Preferred) Shift availability:
Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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